Re: Famous Smoke Shop Customer Service
 

Now that's funny stuff.

Re: Famous Smoke Shop Customer Service
 

That sorta looks like a Pelican case. Is it based on a Pelican?

I have this ginormous pelican case that I was going to use as a gun case. Though about using it as a humidor. I've heard those pelican cases hold RH very well.

Re: Famous Smoke Shop Customer Service
 

Glad to hear they're taking care of you Mac. I had a situation with Famous once, contacted CS, and was left feeling kind of neutral with the whole thing.

Re: Famous Smoke Shop Customer Service
 

:r:r:r

Re: Famous Smoke Shop Customer Service
 

I am so glad that Famous and Ms. Bone is taking such good care of you, Mac. :tu



Of course, if they lurk around here, they know they need to. Were it me instead, I'd probably hear "Screw you . . . like it or lump it!" :r

Re: Famous Smoke Shop Customer Service
 

Glad to hear about this service. Kudos to Ms. Bone just for having to deal with MAC!!

Re: Famous Smoke Shop Customer Service
 

UPDATE

A very personal thank you to Lisa Bone for taking care of this situation with lightning fast efficiency and complete and total professionalism. Lisa made great on her promise to check it out before it came to me. She also threw in a bundle of Famous Nic 3000 Toros free of charge, while not 5000s, still very awesome of her. :tu With customer service like this...they have one very satisfied customer who will continue to order and recommend Famous Smoke Shop to my friends. Will post more pics after I slap some stickers on it.

http://i672.photobucket.com/albums/v...o/IMG_3968.jpg

http://i672.photobucket.com/albums/v...o/IMG_3969.jpg

http://i672.photobucket.com/albums/v...o/IMG_3970.jpg

http://i672.photobucket.com/albums/v...o/IMG_3974.jpg

Re: Famous Smoke Shop Customer Service
 

:tu:tu

















Looks empty though...:r

Re: Famous Smoke Shop Customer Service
 

Outstanding!

Re: Famous Smoke Shop Customer Service
 

and it needs stickers.....:tf

Re: Famous Smoke Shop Customer Service
 

They are awesome to deal with in person too! Great company!
Glad to see they made good on it!
Guess you don't need to trade that fiver, haha!

I think their cigar bar/restaurant would make for an amazing herf day, let me know if anybody would be interested in setting something up!

Re: Famous Smoke Shop Customer Service
 

Very cool Mac! Glad that they came through for you and kudos to Lisa Bone for her follow-through!

Re: Famous Smoke Shop Customer Service
 

great to see you taken care of mac!!! ive never had a bad experience with famous :tu:tu in my book

Re: Famous Smoke Shop Customer Service
 

Famous screwed up my very first cigar order. After a simple call to CS they made it very right. Love these guys.

Re: Famous Smoke Shop Customer Service
 

Good to hear they made things right. You can barely see your doilie under that thing, I think you need a bigger one Mac.

Re: Famous Smoke Shop Customer Service
 

Nice to see awesome CS like that !!!

Customer Service is KEY to a thriving business

Re: Famous Smoke Shop Customer Service
 

Thanks. Good to know. I have been lucky enough to not have any problems with them so far.

Re: Famous Smoke Shop Customer Service
 

Dark and dangerous is far from bad. Quite the opposite, in fact. :xxx

Re: Famous Smoke Shop Customer Service
 

Great customer service. I had to deal with Famous and Lisa on a return once and also had a great experience!