[shilala]

I'd like to go ahead and say do NOT buy from Thompsons. Ever. No matter what.
Their business model is about mass-advertisment. They are everywhere. I can't even imagine how many catalogs they send out.

All that money comes from somewhere. Their shipping department and customer service are two of those places.

I admit, I may have made this all up. Even if I did, why take a chance?
There are so many exceptional vendors in the cigar world that there's no place for a Thompson's.
We cigar smokers are literally spoiled to death by excellent prices, over-the-top customer service, and are served by the best human beings this country has to offer.