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Old 06-12-2021, 09:40 AM   #1
markem
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Default The personal touch
Made an appointment for a recall fix at my local Kia dealer. They, of course, outsource all the appointment stuff. Got this as my email confirmation for the appointment. While I appreciate the effort . . .

$CustomerName,
Thank you for scheduling an appointment with $companyName. We look forward to servicing your $vehicle on $appointmentDate at $appointmentTime.

Appointment Details:

$CustomerName
$CustomerAddress
$CustomerPhone

Requested Services:

$appointmentJobs


Appointment: $appointmentDay, $appointmentDate at $appointmentTime
Advisor: $AdvisorName

If you have any questions, please contact us at $customerServiceNumber. [$AppointmentLink]Review or modify your appointment.

We look forward to serving you!

Sincerely,
$AdvisorName,
$AdvisorEmail
$companyName

Dealership Address:
$dealerAddress

© $YYYY All rights reserved.
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Old 06-12-2021, 10:00 AM   #2
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Default Re: The personal touch
Hey they just had to make the template, they didn't have to QA it! Damn some people just want everything...
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Old 06-12-2021, 10:02 AM   #3
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Default Re: The personal touch
Quote:
Originally Posted by AdamJoshua View Post
Hey they just had to make the template, they didn't have to QA it! Damn some people just want everything...
If only they had someone in UX to help them out.
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Old 06-12-2021, 10:06 AM   #4
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Default Re: The personal touch
Nah I don't see anything like "click here for directions" or embedded map.
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Old 06-12-2021, 10:50 AM   #5
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Default Re: The personal touch
Look on the bright side. Being a Kia, it could have been in Korean.
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