Debit Card Fraud

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Andy, I have been with Community First Credit Union of Florida for lots of years, they used to be called Educational Community Credit Union. I have had this happen twice in the past and both times I did have to go to the branch and fill out some paperwork to contest the charges and received a provsional credit pending their investigation. The last time we did have to get a police report done in our home county even though the transaction was in Nashville, TN, and submit the report within a certain number of days. Both times it happened the provisional credit stayed in our account because the investigation obviously showed it wasn't our transaction. There is a branch in Yulee if you are thinking about changing where you do business I believe you would be happy with them.