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Old 08-17-2011, 08:24 PM   #11
T.G
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Default Re: Blue Screen Trouble/Tech Support?

Quote:
Originally Posted by Starscream View Post
One more question:
If I use the OS disk, will it erase all the files/documents/pictures on my hard drive? I've got too many family pics to just dump all of them.
Assuming that the drive hasn't failed, only if you reformat the drive.

Quote:
Originally Posted by Starscream View Post
It doesn't even have time to startup the screen, so I can't see anything other than the blinking lights on the CPU.

Sorry if I'm being a pain in the @$$ here.
BTW,the computer is a Dell XPS of some sort. Other than that, I don't really know much more.
Dell XPS - try the F2 key as soon as you see the Dell logo. Or, alternately, from a cold boot, just start punching the F2 key repeatedly.

If you can find the service tag sticker on the back, PM the code on there and I'll look up what the exact sequence is.
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