CI Slacking?

[Bill86]

I've mentioned this many times, CI customer service sucks and it's a joke.

They deal with so many customers they dont care, simple as that.

Sorry to hear it though.

I had a fiver get crushed during shipping by a box I purchased from CI. Within a couple of days of receiving my original order, I had my replacement sticks. They didn't give me any grief. That was the only problem I've had, to date. Knock on wood. Maybe I got lucky. Best of luck.

[irratebass]

Originally Posted by Bill86

I've mentioned this many times, CI customer service sucks and it's a joke.

They deal with so many customers they dont care, simple as that.

Sorry to hear it though.

Who do you use Bill unless its your B&M, I have heard good things about Famous Smokes....any witnesses to this?

[loki]

Originally Posted by Bill86

I've mentioned this many times, CI customer service sucks and it's a joke.

They deal with so many customers they dont care, simple as that.

Sorry to hear it though.

i doubt it's the volume of customers. i've had the opportunity to talk to starbucks cs 4 or 5 times and never once have I had a bad experience