Any tech support guys here?

CigarNut · 06-27-2012, 04:47 PM

How far away from the router is your Mac when it fails? Does it get better if you move closer to the router and worse if you move farther away?

Jeff makes a good point too -- what happens when you connect to a different network?

markem · 06-27-2012, 04:55 PM

The next step should be, as has been mentioned, to see if you have the same problem using a different router. If you do, then it may be the air card. I would put the card in another machine and see if you can duplicate the issue. If the problem appears to the the wireless side of the router, then call tech support. They will talk you through a hard reset in case some parameters got messed up.

You can also try seeing if someone else's environment is interfering with yours. Tools like inSSIDer (http://www.metageek.net/products/ins...expid=190328-1) work great for this.

Could be many things, but stepwise refinement is the key to isolating the problem.

06-27-2012, 04:47 PM	#1
CigarNut Fck Cancer! Join Date: Jan 2009 First Name: Michael Location: Clermont, Florida Posts: 18,042 Trading: (111*)	Re: Any tech support guys here? How far away from the router is your Mac when it fails? Does it get better if you move closer to the router and worse if you move farther away? Jeff makes a good point too -- what happens when you connect to a different network? __________________ Need Beads? Need Five Finger Bags? 2 of 3 Requirements for use of the CA Rolodex: 100 posts/ 60 day membership/ participation in trade (trader rating). New members can be added at any time.

06-27-2012, 04:55 PM	#2
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,669 Trading: (47)	Re: Any tech support guys here? The next step should be, as has been mentioned, to see if you have the same problem using a different router. If you do, then it may be the air card. I would put the card in another machine and see if you can duplicate the issue. If the problem appears to the the wireless side of the router, then call tech support. They will talk you through a hard reset in case some parameters got messed up. You can also try seeing if someone else's environment is interfering with yours. Tools like inSSIDer (http://www.metageek.net/products/ins...expid=190328-1) work great for this. Could be many things, but stepwise refinement is the key to isolating the problem. __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode