Need some help...what would you do:

If they honestly didn't let you know, that's on them, not you, if the sent out info and mailers etc then I'd say you.

But hearing so many others had that happen as well, and not that I'd doubt a BOTL is being honest sure as heck sounds like they didn't *I factored in maybe PO missing just you with a flier*

So sounds like them charging you would be unfair.