Palio Customer Service

[md4958]

Originally Posted by smitdavi

is absolutely the best. I sent an email this afternoon about a retailer that wouldn't honor the warranty. Within minutes I got a call and a promise to rectify the situation. Just wanted to share. If you haven't tried a Palio cutter, please do. The cutter and their customer is top notch.

Care to let us know which retailer we should avoid doing business with?

[pnoon]

Originally Posted by md4958

Care to let us know which retailer we should avoid doing business with?

Don't jump to conclusions. It may be an isolated incident that will be rectified between Palio and the retailer. No need to condemn based on one incident.

[OpusEx]

Originally Posted by pnoon

Don't jump to conclusions. It may be an isolated incident that will be rectified between Palio and the retailer. No need to condemn based on one incident.

Situation discussed and rectified, please do visit this retailer, as they were a bit unclear as to the authorized Palio retailer responsibilities and will do what is necessary moving forward.