Does anyone hate Verizon Wireless like I do?

[Mr.Maduro]

I agree. I am a Verizon wireless customer and have been for about 10 years. I originally went with them because their cellular (not customer) service was the best by far. Now, I have a family plan with them, (4 phones) DSL internet service, (tried high-speed for a week....was slower than DSL) home phone, and DirecTv is all billed on the same bill. Now I feel I have to stay with them.

Anytime I had to call customer service, it was a multiple 2 hour long call ordeal. Usually starting in India and then somehow ends up before me smashing my phone to bits talking to some high-up manager back in the States.

When I first got the DSL service it wouldn't connect, they actually tried telling me my telephone jack was installed incorrectly, meanwhile it was Verizon who installed it. Later after 3-5 of those 2 hour phone ordeals, someone came out and found a filter that was installed years ago out in their box.

I think if all goes well and my wife and I buy our first home this year, that will me my chance to make my break.