Debit Card Fraud

[Blueface]

Originally Posted by poker

Interesting read:

http://www.wisebread.com/are-debit-c...s-credit-cards



Especially this:

That is what I thought Kelly.

[md4958]

Originally Posted by Starscream

I'm not sure how, but my wife's debit card number was stolen. $225 was charged on her card for an online poker site. Neither of us gamble or play poker online. She called the bank, they deactivated her card and are in the process of sending her a new card. Looks like I'm out $225 b/c we noticed the transaction 4 days later. If we noticed it w/in 48hrs of the time the transaction took place, we would have only been responsible for $50 of it, but being 2 days after that time, it looks like we're responsible for up to $500 of it.

Anyone been hit up with debit card fraud before? Is there a way to recover the $225 or are we just SOL at this point?

It might be time to switch banks. Bank of America has a zero liability policy on fraud. They can be douchebags, but they have their good points too.

[wayner123]

Visa does provide some coverage, but the banks are who determine the pace at which that coverage is met:

In outright fraud cases, Visa or MasterCard voluntarily protect check cards they issue through member banks as if they were credit cards, meaning the maximum a defrauded customer is liable for is $50. Visa states they have adopted a "zero-liability" policy, which applys to its debit cards as well as credit cards. Many banks eventually refund the entire amount stolen.

But different banks have different policies concerning disputes - including how long they will take to investigate disputed charges, and how soon after a reported fraud they "temporarily credit" an account. This is where the main differences are visible between a credit card and a debit card.

[Lucky_Hippo]

Ouch, been there before brother. Sorry to hear you got hit be these lowlifes. My wife's Visa Debit card # was stolen while she was out of town on business and they used the number at an ATM several times in TN before it was noticed. Our money was returned in full almost immediatly by our bank. Wife just had to stop in at our local branch and sign some paper work.

Good news is they eventually caught the theifs and are in the process of running them through the justice system now. We get TN court papers 2 or 3 times a week keeping us abreast of what's being filed.

I'd sure look hard at other banks and even let yours know you will be shopping around if they won't come up with a better policy then what they are offering you at this time.

[TBone]

I had a similar situation years ago...I was stationed in the Philippines and banked with Alaska Federal CU and charges off my card came up in Florida...my family and I had just been to Disney for vacation...my credit union posted the funds back into my account and had an investigation started...come to find out one of the restaurants we ate at had a bad egg and was stealing CC numbers with the 3 digit code on the back...I'm still with Alaska because of this...I'd take everyone's advice and look for another Credit Union...hope all works out

[Skywalker]

That Sucks!!!














BTW - Great game of poker last night!

[Starscream]

Originally Posted by Skywalker;1221582


[I

BTW - Great game of poker last night![/i]

[Silound]

I had this similar sort of thing happen once. Chase backed me 100%, right up to making sure I could pay my bills on time with an interest free short term loan until the dispute was resolved (cash in hand that day, however the interest rate was 13% if I was held liable after the investigation...so it had a catch of sorts).

Honestly, best thing I love about Chase is the fact that they aren't so big as to deny they need your business to stay afloat, and they're willing to bend over backwards many times to keep you happy. YMMV