USPS refund for late shipping and delivery failure

[CigarNut]

I had a package I sent USPS Flat Rate Priority Mail get lost. The USPS delivery confirmation showed that the package had been delivered. There no signature required so I am guessing that the package was left in the mailbox or at the door.

The recipient did not receive the package so I filed a claim. Since the USPS delivery confirmation showed the package as delivered they denied the claim as they stated they had done their part.

Another package got lost. I delivered it to the post office but it never showed up in the system. USPS denied the claim because they had not received the package, even though I put it in a mailbox at the Post Office. If I had waited in line and hand delivered it to them at the counter, then the claim would have been accepted.

I have only had three packages get lost and while things could be better, the USPS Flat Rate prices are so much better than other carriers that I am willing to continue to use USPS.