USPS refund for late shipping and delivery failure

[montecristo#2]

If the package is insured, you in theory should be able to get some kind of a refund if it gets lost.

I just don't know anyone who has ever tried to get a refund for an insured package through USPS.

As a side note, I think Amazon should just buy the USPS. I have not doubt they would run it better.

[pnoon]

Originally Posted by montecristo#2

If the package is insured, you in theory should be able to get some kind of a refund if it gets lost.

I just don't know anyone who has ever tried to get a refund for an insured package through USPS.

As a side note, I think Amazon should just buy the USPS. I have not doubt they would run it better.

If a package is insured thru USPS, only the person who purchased the insurance (sender) can file a claim. If anyone claims otherwise, they're yankin' yer chain and trying to evade responsibility.

[montecristo#2]

Originally Posted by pnoon

If a package is insured thru USPS, only the person who purchased the insurance (sender) can file a claim. If anyone claims otherwise, they're yankin' yer chain and trying to evade responsibility.

Thanks Peter,

But do you know anyone who has ever actually done it? And how do you prove the contents were worth what you insured the package for? Especially if the cigars are no longer available.

This always concerns me, even though I still purchase insurance. In addition, half the people at the counter think you are not even allowed to ship cigars.

[OLS]

Originally Posted by pnoon

If a package is insured thru USPS, only the person who purchased the insurance (sender) can file a claim. If anyone claims otherwise, they're yankin' yer chain and trying to evade responsibility.

I know you are having fun with this issue, taking your jabs where you can, Peter, but now that
you have stated this twice in two different threads, allow me to show you EXACTLY where you
are wrong.... http://pe.usps.com/text/dmm300/609.htm
Direct your attention specifically to section 1.3, section b.

Who may file a claim

"Either the mailer or addressee who is in possession of the original retail mailing receipt,
or in possession of the online label record or computer printout of the Web-based application
as described in 3.1 d., for lost articles."

Any of the other sections where you feel you may be RIGHT on the issue that we both know you are
going on about, do NOT APPLY.

c. is for RETURN MERCHANDISE.
d. is for RETURN MERCHANDISE.
e. is for C.O.D.

I have no issues with reading comprehension. The regulations clearly state who may file.
Your opinion on my character based on hearing the complaints of your smoking buddy
have no bearing on the postal regulations. Furthermore I made significant efforts to make your
friend whole and have heard no more complaints from him as he smoked his way through those.
Perhaps when he is holding only ashes, he will start up again, but for now it appears that the real
issue is simply his lack of desire to collect on his insurance payment. I offered to mail him all of the
requisite paperwork to support his claim.

As for the post office, how they expect to look someone in the face and say that they will
not even ATTEMPT to collect on postage due articles, instead sending them off to some
holding facility somewhere where NO ONE wins, is beyond me. There is no surprise that
they are nearly bankrupt. When I was younger, you would simply get a card and be asked
to come and pay your ten cents or 5 dollars.

[pnoon]

Thanks for clearing that up.
I am now enlightened.

Originally Posted by OLS

I know you are having fun with this issue, taking your jabs where you can, Peter, but now that
you have stated this twice in two different threads, allow me to show you EXACTLY where you
are wrong.... http://pe.usps.com/text/dmm300/609.htm
Direct your attention specifically to section 1.3, section b.

Who may file a claim

"Either the mailer or addressee who is in possession of the original retail mailing receipt,
or in possession of the online label record or computer printout of the Web-based application
as described in 3.1 d., for lost articles."

Any of the other sections where you feel you may be RIGHT on the issue that we both know you are
going on about, do NOT APPLY.

c. is for RETURN MERCHANDISE.
d. is for RETURN MERCHANDISE.
e. is for C.O.D.

I have no issues with reading comprehension. The regulations clearly state who may file.
Your opinion on my character based on hearing the complaints of your smoking buddy
have no bearing on the postal regulations. Furthermore I made significant efforts to make your
friend whole and have heard no more complaints from him as he smoked his way through those.
Perhaps when he is holding only ashes, he will start up again, but for now it appears that the real
issue is simply his lack of desire to collect on his insurance payment. I offered to mail him all of the
requisite paperwork to support his claim.

As for the post office, how they expect to look someone in the face and say that they will
not even ATTEMPT to collect on postage due articles, instead sending them off to some
holding facility somewhere where NO ONE wins, is beyond me. There is no surprise that
they are nearly bankrupt. When I was younger, you would simply get a card and be asked
to come and pay your ten cents or 5 dollars.