G-damn USPS!

Wow, this too just happened to me today. I was waiting for my box of 'The face' from NHC and the freakin' fedex guy delivered them to a house around the block from mine. Same house number, different street. I checked the shipping status and it showed delivered, only I had not received them. Then out of nowhere I get a knock at my door and some lady is handing me the box and stating that it was sitting on her porch. Man did I get lucky. Can one file a complaint about such incidents? Has anyone ever filed one?