Advice for B&M owners anyone?

[jesseboston81]

Originally Posted by Thammy

Reading these makes me very thankful for my local place, these are some horror stories here.

I never knew how fortunate I was to have my B&M of choice until I read this thread. Honestly, at that shop I've never experienced any of the complaints that others are reporting here. Employees at my B&M are extremely knowledgeable and passionate about cigars, and seem to know just when to leave me alone to browse and when to spend twenty minutes walking me through the shop, chatting about my tastes, and giving me personalized recommendations.