Thinking of making the switch from Uverse back to Comcast

[Blueface]

Originally Posted by forgop

I had the 450 package, internet, and phone for $182/month, which was set to expire after the 12 months tomorrow. Their solution to "save me money", was to downgrade me to the 200 package with the same internet/phone plans for $164. They're offering new customers the 450 package for $2 less/month than my 200 plan now in addition to a $200 gift card. I'll try again.

You need to let them know the offer being made to you by Comcast and tell them you hate to leave but it is all about finances.
Tell them to switch you to their top secret special "retention" department. Just joking on the top secret part.