Illusione Ultra = Ultra bad!

ninjavanish · 09-03-2011, 07:42 AM

Expecting perfection? Prepare for disappoinent.

Dion's response may have been a little tongue-in-cheek but understandably so.
I'm not saying you need to lower your expectations... But you might want to lower your expectations.

These are rolled up bunched of organic materials, selected and rolled by hand, that travel thousands of miles across land, sea and air, to reach your desktop Humidor, without you ever actually needing to set foot outside of your house if you so choose. Bear that in mind the next time you pull a cigar out to smoke it.

Something i started doing a while back really enhanced my experience while smoking cigars and helped me understand the reality of this luxury: Take a little extra time to try to imagine how many different sets of hands touched that product before your own. Try to imagine the face of the roller. Then of you still feel like you have been somehow slighted because your $9 illusione wasn't all you'd hoped for, consider that if you paid what you should for that cigar, or pretty much any other, most of us would not be able to afford to smoke anything at all.

Sorry you had a bad one, but you have to take the bad with the good. Keep on puffing and pursuing that perfect cigar, but don't be too disappointed if you never find it, most of the fun is in the pursuit anyway, right?!

688sonarmen · 09-03-2011, 08:02 AM

Very tong in cheek and not what I would expect from a company of any kind.

As for the cigar I have found it happens and more often with fresh sticks. Not saying this is the case but if you take a stick that already has somewhat of a tight draw and smoke it ROTT it may not have had time to stabilize at a decent RH, however low the RH of the day may be. Some say 70% some as low as 60%. Either way I can attest like most others that it's a rare case in Illusione cigars. And up to you to continue business with them if you felt insulted.

Edit: Is Dion a member on here? If so based on the OP I can see where the response may have come from.

vudu9 · 09-03-2011, 08:27 AM

Again. Super sorry that the cigar was plugged. This is a rare issue with my line, as many of you know and is an easy fix. All comments positive and constructive are forwarded to the factory.

Dion.

Skywalker · 09-03-2011, 10:40 AM

Quote:

Originally Posted by vudu9

Again. Super sorry that the cigar was plugged. This is a rare issue with my line, as many of you know and is an easy fix. All comments positive and constructive are forwarded to the factory.

Dion.

The fact that Dion posted here with another apology, shows his commitment to his customers!

BTW - Looks like I won't be smoking one today, but Mark (NorcalMark) at Tower Pipes & Cigars put one on hold for me to try!!!

Adriftpanda · 09-04-2011, 06:14 AM

Quote:

Originally Posted by Skywalker

The fact that Dion posted here with another apology, shows his commitment to his customers!

BTW - Looks like I won't be smoking one today, but Mark (NorcalMark) at Tower Pipes & Cigars put one on hold for me to try!!!

Sorry but it's no longer there. I gave it away.

tsolomon · 09-04-2011, 07:04 AM

Smoked an Ultra last night and the draw was a little tight, but I was able to smoke it. I used a Xikar multi-tool to just barely cut the cap. The draw opened up a little as I smoked it, but it went out once when I went inside to grab a glass of water, so I think they need some down time before smoking the next one. They have only been in my humidor for a week at 70%. I really enjoyed the stick and will probably buy a box.

Skywalker · 09-04-2011, 09:36 AM

Quote:

Originally Posted by Adriftpanda

Sorry but it's no longer there. I gave it away.

09-05-2011, 08:28 AM

Quote:

Originally Posted by Adriftpanda

Sorry but it's no longer there. I gave it away.

hahaha!

longknocker · 09-05-2011, 08:35 AM

Think You Had One Bad Stick, Brother. I Smoke Illusiones All The Time & Never Had A Bad One. In Fact, Had An Awesome Illusione hl Maduro This Morning!

09-03-2011, 07:42 AM	#1
ninjavanish Feeling at Home Join Date: Aug 2010 Location: Trust me, your humi isn't big enough. Posts: 507 Trading: (16)	Re: Illusione Ultra = Ultra bad! Expecting perfection? Prepare for disappoinent. Dion's response may have been a little tongue-in-cheek but understandably so. I'm not saying you need to lower your expectations... But you might want to lower your expectations. These are rolled up bunched of organic materials, selected and rolled by hand, that travel thousands of miles across land, sea and air, to reach your desktop Humidor, without you ever actually needing to set foot outside of your house if you so choose. Bear that in mind the next time you pull a cigar out to smoke it. Something i started doing a while back really enhanced my experience while smoking cigars and helped me understand the reality of this luxury: Take a little extra time to try to imagine how many different sets of hands touched that product before your own. Try to imagine the face of the roller. Then of you still feel like you have been somehow slighted because your $9 illusione wasn't all you'd hoped for, consider that if you paid what you should for that cigar, or pretty much any other, most of us would not be able to afford to smoke anything at all. Sorry you had a bad one, but you have to take the bad with the good. Keep on puffing and pursuing that perfect cigar, but don't be too disappointed if you never find it, most of the fun is in the pursuit anyway, right?!

09-03-2011, 08:02 AM	#2
688sonarmen Shipmate! Join Date: Mar 2009 First Name: Jake Location: Norwich, Ct Posts: 2,698 Trading: (17)	Re: Illusione Ultra = Ultra bad! Very tong in cheek and not what I would expect from a company of any kind. As for the cigar I have found it happens and more often with fresh sticks. Not saying this is the case but if you take a stick that already has somewhat of a tight draw and smoke it ROTT it may not have had time to stabilize at a decent RH, however low the RH of the day may be. Some say 70% some as low as 60%. Either way I can attest like most others that it's a rare case in Illusione cigars. And up to you to continue business with them if you felt insulted. Edit: Is Dion a member on here? If so based on the OP I can see where the response may have come from. Last edited by 688sonarmen; 09-03-2011 at 08:08 AM.

09-03-2011, 08:27 AM	#3
vudu9 Just in from the Storm Join Date: Oct 2008 Location: Reno, NV. Posts: 38 Trading: (0)	Re: Illusione Ultra = Ultra bad! Again. Super sorry that the cigar was plugged. This is a rare issue with my line, as many of you know and is an easy fix. All comments positive and constructive are forwarded to the factory. Dion.

09-04-2011, 07:04 AM	#6
tsolomon Have My Own Room Join Date: Oct 2008 First Name: Tom Location: The Villages, FL Posts: 1,250 Trading: (31)	Re: Illusione Ultra = Ultra bad! Smoked an Ultra last night and the draw was a little tight, but I was able to smoke it. I used a Xikar multi-tool to just barely cut the cap. The draw opened up a little as I smoked it, but it went out once when I went inside to grab a glass of water, so I think they need some down time before smoking the next one. They have only been in my humidor for a week at 70%. I really enjoyed the stick and will probably buy a box.

09-05-2011, 08:35 AM	#9
longknocker Postwhore Join Date: Oct 2008 First Name: Greg Location: Mobile, Alabama Posts: 11,233 Trading: (82)	Re: Illusione Ultra = Ultra bad! Think You Had One Bad Stick, Brother. I Smoke Illusiones All The Time & Never Had A Bad One. In Fact, Had An Awesome Illusione hl Maduro This Morning!