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#1 |
MIND OVER MATTER...
Join Date: Feb 2011
First Name: RICO
Location: So. CAL 33° 44' 44" N / 117° 52' 0" W
Posts: 2,330
Trading: (1)
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I have been odering from them for about a year now. I have yet to have any problems with them or my orders. Knock on wood...
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When I want your opinion, I'll give it to ya. ![]() |
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#2 |
Herf Crew of 2
![]() Join Date: Oct 2008
First Name: Kevin
Location: The birthplace of Fathers Day
Posts: 2,465
Trading: (41)
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Been dealing with CI since 2004, never had a problem. Maybe you could call their CS and if your order hasn't shipped, get them to pay the difference to upgrade to 2 day shipping.
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__________________
Founding member of the Lilac City Dedicated Herfers |
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#3 |
Feeling at Home
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I jumped on that recent sampler deal with the humidor and 10 cigars. The humidor ended up having a leak and not holding humidity above 63%, with 2 DryMistat tubes. They attempted to help me fix/narrow the issue and then ended up just sending me a brand new one with a return label for the old one the same day. I can't complain!
However, I have had a sampler on backorder for a while now, which I was aware of so no problem there, BUT...I purchased it using my brother's debit card because I had cash I wanted to use and I have no way of depositing cash into my account down here (USAA) so I used my shipping address and his billing address. Well, they ended up shipping it to the billing address instead. Fortunately my brother only lives 5 minutes away but still. Guess I'll have to go get my cigars from him on Monday. At least UPS comes earlier at his house! haha I am really impressed with Cigar.com also though. Prompt shipping and they ship with a Humi-Care pillow. |
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