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#7 |
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they are lucky we weren't up there yet. i would have stolen my friends car to drive down there and only gods knows the things i would have done to that entire building... 2hrs on the phone with THE WORST customer service i've ever dealt with had really gotten under my skin by that point. I feel like they said they could book us at that hotel and they said they did, then when they realize they couldn't they booked us at a day's inn in... oklahoma??? then when they realized that we realized they f*cked up they told us they had booked us at another hotel when they knew they weren't allowed to due to the changed contract.
I don't think a big company like that would not update their contracts on their computer... i highly doubt they went months without updating their computers. I feel like they kept giving us the run around. |
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