CI COMC Customer Service Appreciation

[maninblack]

I am glad to see they are making it right with you Mickey. Show us the goods when you get the mail today. I'm anxious to see the selection.

[irratebass]

Originally Posted by maninblack

I am glad to see they are making it right with you Mickey. Show us the goods when you get the mail today. I'm anxious to see the selection.

Alec Bradley American Classic Blend Toro (x2)
Gurkha 8 Year Aged Legend Toro (x2)
La Gloria Cubana Artesanos Retro Especiale Club (x2)
Montecristo White Belicoso (x2)

[Digs]

Originally Posted by maninblack

I am glad to see they are making it right with you Mickey. Show us the goods when you get the mail today. I'm anxious to see the selection.

Hi kevin really not an issue of "making it right" this was just an extra stick they decided to include. Not that I need it of have room for it lol

[mkarnold1]

Originally Posted by Digs

Hi kevin really not an issue of "making it right" this was just an extra stick they decided to include. Not that I need it of have room for it lol

The real point is, they advertised that they were including the extras and then did not. The preemptive apology and statement that they recognized the possible issue and will make it right is a sign of good customer service.