Cigar International Customer Service

Blak Smyth · 01-24-2012, 08:01 AM

I had one issue with them, one issue only out of about 15 orders.

I ordered a Tat Miami and when it was time to ship they called and said they ran out of the Miami. They asked what I wanted to do and I said replace it with something similar, they replaced it with another Tat but it was of lesser value. I didn't really care but I remember it. Other than that slightly awkward experience I have had no problems except a beetle in a cheap stick that I did not complain about, just threw it out after freezing them all. I can't really blame them for these, if I had made a big deal about it they would have handled it I am sure, I am just not one to make a deal about things.

01-24-2012, 08:01 AM	#10
Blak Smyth Think Blue! Join Date: Jun 2011 First Name: SD Location: THE WOOD Posts: 8,486 Trading: (52)	Re: Cigar International Customer Service I had one issue with them, one issue only out of about 15 orders. I ordered a Tat Miami and when it was time to ship they called and said they ran out of the Miami. They asked what I wanted to do and I said replace it with something similar, they replaced it with another Tat but it was of lesser value. I didn't really care but I remember it. Other than that slightly awkward experience I have had no problems except a beetle in a cheap stick that I did not complain about, just threw it out after freezing them all. I can't really blame them for these, if I had made a big deal about it they would have handled it I am sure, I am just not one to make a deal about things. __________________ SUPPORT OUR TROOPS