Anyone have an insurance protection plan for their iPhone?

[Ncpsycho]

I dropped my 4s and cracked the back glass is there any way to fix that? I have the warrenty through verizon with a big deductible

[acarr]

Originally Posted by Ncpsycho

I dropped my 4s and cracked the back glass is there any way to fix that? I have the warrenty through verizon with a big deductible

You can buy the glass on ebay for like $20 and there is a site that sells the glass that has a step by step you tube video of how to replace it. Or you can pay someone $100 to $150 to do it.

[Sauer Grapes]

Originally Posted by Ncpsycho

I dropped my 4s and cracked the back glass is there any way to fix that? I have the warrenty through verizon with a big deductible

Originally Posted by acarr

You can buy the glass on ebay for like $20 and there is a site that sells the glass that has a step by step you tube video of how to replace it. Or you can pay someone $100 to $150 to do it.

Actually... Apple replaces the back glass for $29. I know it's hard to believe, but take it into the genius bar and they'll do it right then and there (the back glass is an easy replacement). Don't break the front glass though as it's a lot more expensive.

Also, if your phone is having an "unrelated issue" and it's not an issue that could be caused by the drop, you can always try to get them to do a warranty exchange. This might be a long shot, but it worked for me.

(My issue was that it'd lose all the bars and they wouldn't come back until I turned the phone off. It didn't happy consistently, but maybe once a week. I also can't say it wasn't just the crappy AT&T service here in Chicago, but the replacement hasn't done it. Anyway, the issue isn't one they can confirm when you bring it in, so it'll be up to the genius that helps you.)

[forgop]

Originally Posted by Sauer Grapes

Actually... Apple replaces the back glass for $29. I know it's hard to believe, but take it into the genius bar and they'll do it right then and there (the back glass is an easy replacement). Don't break the front glass though as it's a lot more expensive.

Also, if your phone is having an "unrelated issue" and it's not an issue that could be caused by the drop, you can always try to get them to do a warranty exchange. This might be a long shot, but it worked for me.

(My issue was that it'd lose all the bars and they wouldn't come back until I turned the phone off. It didn't happy consistently, but maybe once a week. I also can't say it wasn't just the crappy AT&T service here in Chicago, but the replacement hasn't done it. Anyway, the issue isn't one they can confirm when you bring it in, so it'll be up to the genius that helps you.)

The last time it happened, it was also the same thing-it had been dropped and had a shattered back glass and then also had a mic issue where you couldn't hear her talking. They told me they won't cover anything when it has obviously been mishandled, dropped, you name it. I can't say that I blame them either. What they did do was say they did offer a one-time exchange for $150, so I went with that.

The heck of it is, I will be selling the used iPhone 4 in it's current condition and pay a large portion of the replacement cost to get her a 4S. I'll probably go ahead and upgrade to a 4S myself and sell off the older phone for virtually the same price. Might as well since it extends us another 2 years and we might as well be on the same schedule.

It doesn't hurt that my new job gives me a 23% discount on my AT&T plan, which is better than the guy working at the AT&T store said he gets.

[Sauer Grapes]

Originally Posted by forgop

The last time it happened, it was also the same thing-it had been dropped and had a shattered back glass and then also had a mic issue where you couldn't hear her talking. They told me they won't cover anything when it has obviously been mishandled, dropped, you name it. I can't say that I blame them either. What they did do was say they did offer a one-time exchange for $150, so I went with that.

The heck of it is, I will be selling the used iPhone 4 in it's current condition and pay a large portion of the replacement cost to get her a 4S. I'll probably go ahead and upgrade to a 4S myself and sell off the older phone for virtually the same price. Might as well since it extends us another 2 years and we might as well be on the same schedule.

It doesn't hurt that my new job gives me a 23% discount on my AT&T plan, which is better than the guy working at the AT&T store said he gets.

Yeah, it depends on the genius you get how far they'll go in their discretion. The back glass is always $29 though.

I guess it's safer to just get the back glass replaced, then a week later take it in for the mic issue (that way they won't presume that the issue was caused by the drop).