Starting a brick and mortar

[kydsid]

My opinion after visiting stores from one end of the country top to bottom left to right. Customer service first, lounge quality second, retail selection third. I will revisit a great lounge with good amenities and little to no cigars before a place with every cigar made and a folding chair in front of a b&w TV.

Next I don't think a town, any town, of 50k people can support cigar b&m.