Blackberry 8820 question

I tried that, but there is a red star next to it so it won't allow me to do it. Is there a way I can reset it all the way back to the way it came out of the factory. I tried the wipe on it, but no luck.

Also what use is the WiFi it it won't let you use the browser while connected to a network?

[jledou]

In the same place is there an IT policy listed as a corporation? We have the password enabled for us and it is locked down tight so that we can not take it off. Believe me we have tried.
It might also be a security software outside of the BB that runs as an add-on to the main software. Someone beyond me would have to help with this one though.

[tsolomon]

Originally Posted by Junior

I tried that, but there is a red star next to it so it won't allow me to do it. Is there a way I can reset it all the way back to the way it came out of the factory. I tried the wipe on it, but no luck.

Also what use is the WiFi it it won't let you use the browser while connected to a network?

There is an option to wipe, or you can enter the password wrong 10 times and that will force a wipe. Ours are secured by policies that enforced passwords and prevent us from loading additional software.