CI Padilla Limitado Oscuros 68's aren't Oscuros.

Mark C · 07-05-2009, 07:56 PM

I jumped on that deal too. Big Padilla fan, and figured the 5 packs made it a no brainer as well. Package showed up on the 1st and the Padillas were missing entirely. Only thing in the box was the 5-pack of 5 Vegas 2009 Limitada (I'm a 5 Vegas fan too), a box of matches, and a shipping invoice showing the 5-pack AND 2-pack Padilla. Called up CI, the customer rep mumbled something about "they were in the box when it left here" and mentioned filing a claim with UPS. They dropped a new box in the mail for me, but I went away for the weekend and my neighbor picked it up. I'm gonna be pissed if I open the box and find corojos instead of oscuros.

shilala · 07-05-2009, 08:23 PM

Quote:

Originally Posted by Mark C

I jumped on that deal too. Big Padilla fan, and figured the 5 packs made it a no brainer as well. Package showed up on the 1st and the Padillas were missing entirely. Only thing in the box was the 5-pack of 5 Vegas 2009 Limitada (I'm a 5 Vegas fan too), a box of matches, and a shipping invoice showing the 5-pack AND 2-pack Padilla. Called up CI, the customer rep mumbled something about "they were in the box when it left here" and mentioned filing a claim with UPS. They dropped a new box in the mail for me, but I went away for the weekend and my neighbor picked it up. I'm gonna be pissed if I open the box and find corojos instead of oscuros.

Get ready to pissed.

MajorCaptSilly · 07-05-2009, 08:26 PM

I was close to pulling the trigger on this. Sorry you had to be the one to get screwed, Scott.

MCS

Mark C · 07-08-2009, 08:21 PM

Quote:

Originally Posted by shilala

Get ready to pissed.

As expected, I'm pissed. I'll keep the corojos, but I intend to call CI tomorrow and let them know I'm extremely unhappy with the bait and switch/false advertising, ESPECIALLY since the 'switch' was made without any sort of notification, explanation, or apology at any time in the transaction. They certainly should have said something when I called and said 'you forgot to put my '68 2-pack in the box'. I've always held CI customer service in high regard, but this is strike one.

07-05-2009, 07:56 PM	#1
Mark C Feeling at Home Join Date: Oct 2008 Location: SE PA Posts: 674 Trading: (4)	Re: CI Padilla Limitado Oscuros 68's aren't Oscuro I jumped on that deal too. Big Padilla fan, and figured the 5 packs made it a no brainer as well. Package showed up on the 1st and the Padillas were missing entirely. Only thing in the box was the 5-pack of 5 Vegas 2009 Limitada (I'm a 5 Vegas fan too), a box of matches, and a shipping invoice showing the 5-pack AND 2-pack Padilla. Called up CI, the customer rep mumbled something about "they were in the box when it left here" and mentioned filing a claim with UPS. They dropped a new box in the mail for me, but I went away for the weekend and my neighbor picked it up. I'm gonna be pissed if I open the box and find corojos instead of oscuros.

07-05-2009, 08:26 PM	#3
MajorCaptSilly Sklee Join Date: Oct 2008 First Name: Scott Location: Mishawaka, IN Posts: 2,523 Trading: (30)	Re: CI Padilla Limitado Oscuros 68's aren't Oscuro I was close to pulling the trigger on this. Sorry you had to be the one to get screwed, Scott. MCS __________________ Pillsbury, Minneapolis, Prince, Spoon Bridge and Cherry, coinkydink?