Mad as heck at a retailer

I think we've all been there with this kind of thing. I did the same thing with a box of 1932 Padilla Churchill Sigs. and kept calling and emailing for an order that I put in ( was in stock ) and paid for and was going into week 3 when they finally called me back and said my order was on backorder. I told them it was in stock and my card was charged when I put it in initially and all I got in return was ,,,"Sorry." Needless to say I don't use them anymore.