Palio Replacement Options?

Kreth · 11-09-2009, 06:42 AM

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

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md4958 · 11-09-2009, 06:46 AM

Quote:

Originally Posted by Kreth

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

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Thats Marc for you. The guy is top-notch

kenstogie · 11-09-2009, 06:53 AM

Quote:

Originally Posted by Kreth

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

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I hate to say I told you so.... Oh wait no I don't

I TOLD YOU SO.

Palio does it right, that's for sure.

Don Fernando · 11-09-2009, 08:47 AM

Quote:

Originally Posted by kenstogie

I hate to say I told you so.... Oh wait no I don't

I TOLD YOU SO.

Palio does it right, that's for sure.

No, I TOLD YOU SO.

Kreth · 11-09-2009, 09:24 AM

Quote:

Originally Posted by kenstogie

I hate to say I told you so.... Oh wait no I don't

I TOLD YOU SO.

Palio does it right, that's for sure.

I was pretty confident they would take care of me after reading some other Palio threads. I wanted to make sure I posted their response, because you can never say too much about good CS. Companies like Palio, Cigarmony, Taboo, and CI (to name a few) will continue to get my business on CS alone. As for companies like Avo/Davidoff, well...
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Volt · 11-09-2009, 07:27 AM

Quote:

Originally Posted by Kreth

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

Posted via Mobile Device

Same thing Marc did for me on my first Palio. More the reason to buy from them than say Davidoff/AVO..... just saying

Don Fernando · 11-09-2009, 09:26 AM

Quote:

Originally Posted by Volt

Same thing Marc did for me on my first Palio. More the reason to buy from them than say Davidoff/AVO..... just saying

if only Palio made punches. I pmmed Marc though to see if they have plans for punches in the near future.

11-09-2009, 06:42 AM	#1
Kreth Ronin smoker Join Date: Jan 2009 First Name: Jeff Location: Oneonta, NY Posts: 3,620 Trading: (14)	Re: Palio Replacement Options? OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it. Posted via Mobile Device