Junk customer service at cheap humidors

weak_link · 12-30-2009, 06:27 PM

Quote:

Originally Posted by CheapHumidors

This has got to be one of the most bizarre, funny, and entertaining threads I'ev had the distinct pleasure to read. Man o' man. I spit my coffee out on my beautiful dual 29 inch monitors. Thats gunna suck to clean off.

So this is how I see it. We sent an item, it didn't get there in perfect condition. So, as a retailer, and a man of integrity, not to mention devilishly handsom this is what we offered. 1) pick the item up and offer a full refund, 2) pick the item up and send a replacement, or 3) you keep the item and we give you a discount. I think either of those options is pretty fair. However to be called out on those options as being not sufficient doesnt seem fair to me. It isn't like I had somebody in the warehouse jump on the thing before it was sent. It also traveled like 1500 miles, so ya know, poo happens. We were trying to help without the customer incurring any costs. Now, as for the duties thing, and reducing the price on the invoice and "falsifying documents" so the customer pays less, well, you know, I don't want people to have to pay more than they want for customs, duties, brokerage fees, etc, but I also can't jeapordize my company or the 10 people who work for me so somebody can save $40, so matter how much I like them. That isn't to say that sometimes things might "slip" through the cracks

Anways, this thread has taken its own turn, twist and path. I hope I cleared some things up. But as always, feel free to gimme a shout anytime at my personal email addy dave at cheaphumidors.com

Healthy and Happy New Year to you all

Hard for me to find anything wrong with that kind of customer service.

ps// my butt itches. BAD.

icehog3 · 12-31-2009, 12:32 AM

Quote:

Originally Posted by weak_link

ps// my butt itches. BAD.

You will be hearing from my copyright attorney.

lightning9191 · 12-31-2009, 09:27 AM

Quote:

Originally Posted by icehog3

You will be hearing from my copyright attorney.

You're like the Paris Hilton of the Asylum!

Blueface · 12-31-2009, 11:03 AM

Quote:

Originally Posted by lightning9191

You're like the Paris Hilton of the Asylum!

Looks like I will have to fight Tom for that title as I have the picture to prove it.

12-31-2009, 11:24 AM

Quote:

Originally Posted by Blueface

Looks like I will have to fight Tom for that title as I have the picture to prove it.

I think I'm Blind.

You'll be hearing from my personal injury attorney...

icehog3 · 12-31-2009, 11:34 AM

Quote:

Originally Posted by lightning9191

You're like the Paris Hilton of the Asylum!

That would make you Nicole Richie?

lightning9191 · 12-31-2009, 11:46 AM

Quote:

Originally Posted by icehog3

That would make you Nicole Richie?

If the shoe fits....

bobarian · 12-31-2009, 12:33 PM

Quote:

Originally Posted by Resipsa

I think I'm Blind.

You'll be hearing from my personal injury attorney...

That's got to be one of the spookiest chop's I have seen!

Blueface · 12-31-2009, 12:47 PM

Quote:

Originally Posted by bobarian

That's got to be one of the spookiest chop's I have seen!

I was having a bad hair day.

WyoBob · 12-31-2009, 10:54 PM

Quote:

Originally Posted by Blueface

Looks like I will have to fight Tom for that title as I have the picture to prove it.

Man ------ not even with four bags

WyoBob

thebiglebowski · 01-01-2010, 09:07 AM

i'm a fan of cheaphumidors.com

i'm not a fan of pvff.com

still trying to figure out what the OP means by **itch and *****ed...

01-01-2010, 09:07 AM	#11
thebiglebowski Jack White's Roadie... Join Date: Nov 2008 First Name: larry Location: music city, USA Posts: 665 Trading: (0)	Re: Junk customer service at cheap humidors i'm a fan of cheaphumidors.com i'm not a fan of pvff.com still trying to figure out what the OP means by itch and ***ed...