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Old 06-16-2010, 07:32 PM   #1
s15driftking
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Default Re: Tamp Humidor Salerno

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Originally Posted by Volusianator View Post
Just another reason to support your local B&M!
I find this statement to be quite ignorant.

Most B&Ms aren't going to spend the money and buy/showcase 100's of different humidors for your choosing pleasure. The internet is a decent place to buy a humidor as long as the place is reputable and have a good track record (ask around first). We all try to support local B&M's (no brainer) so maybe stick to cigars and smaller accessories? With all this being said, I have dealt with Tampahumidor on 4-5 occasions and have been pleased thus far.

I am sorry about you issues with their product. I have personally owned the Salerna and was very happy with the purchase (i bought an imperfect too). I do hope that your issue is resolved in the end. Remember, you are the customer. And although they say the customer is not always right.. the customer is still the customer. It seems like you may have to be persistent with them to get your issue straightened out.
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Old 06-16-2010, 10:00 PM   #2
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Default Re: Tamp Humidor Salerno

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Originally Posted by s15driftking View Post
I find this statement to be quite ignorant.

Most B&Ms aren't going to spend the money and buy/showcase 100's of different humidors for your choosing pleasure. The internet is a decent place to buy a humidor as long as the place is reputable and have a good track record (ask around first). We all try to support local B&M's (no brainer) so maybe stick to cigars and smaller accessories? With all this being said, I have dealt with Tampahumidor on 4-5 occasions and have been pleased thus far.
I find your reasoning to be as ignorant.

I work at two cigar shops, both of which would be more than happy to order a humidor that we don't stock on a regular basis. It's easy to simply ignore an e-mail, but a little more difficult to ignore a customer standing across the counter from you asking a question. So, is my statement "quite ignorant", not even a little. But you're jumping to conclusions and not thinking outside the box was.
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Old 06-20-2010, 10:39 AM   #3
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Default Re: Tamp Humidor Salerno

Quote:
Originally Posted by Volusianator View Post
I find your reasoning to be as ignorant.

I work at two cigar shops, both of which would be more than happy to order a humidor that we don't stock on a regular basis. It's easy to simply ignore an e-mail, but a little more difficult to ignore a customer standing across the counter from you asking a question. So, is my statement "quite ignorant", not even a little. But you're jumping to conclusions and not thinking outside the box was.
I spoke with the owner of Tampa Humidor the day this was posted and by the time I spoke to him, he had already returned the email in question. He apologized and did not see the original email until he received the follow up. He also asked if there is anything he could do to let him know.

He did not ignore the email and for the people around here in Tampa this is a B&M and lounge; one of the best in town.
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Old 06-20-2010, 01:12 PM   #4
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Default Re: Tamp Humidor Salerno

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Originally Posted by issues View Post
I spoke with the owner of Tampa Humidor the day this was posted and by the time I spoke to him, he had already returned the email in question. He apologized and did not see the original email until he received the follow up. He also asked if there is anything he could do to let him know.

He did not ignore the email and for the people around here in Tampa this is a B&M and lounge; one of the best in town.
Glad he's making it right!
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Old 06-20-2010, 10:15 AM   #5
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Default Re: Tamp Humidor Salerno

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Originally Posted by s15driftking View Post
I find this statement to be quite ignorant.
yeah. you would.
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