FedEx - We'll deliver when we want to.

[macpappy]

Originally Posted by replicant_argent

emotional damage?



OK..........

It's called being depressed because Fedex didn't do the job it was paid to do.

[macpappy]

Got the following email response today...
Response (Peter B.) - 12/26/2008 04:42 PM
Dear Joe:

Thank you for contacting FedEx. We regret any inconvenience you experienced as a result of this situation.

Unfortunately, inclement weather conditions throughout the United States have and continue to cause disruptions within the FedEx routing system. Packages are being delivered as quickly as possible.

You may wish to continue monitoring your shipment to obtain updated status by using our online tracking page:http://www.fedex.com/us/tracking

Thank you for your patience in this matter, and for shipping with FedEx.

Peter B.
FedEx Customer Service

Gee. And I just checked with some people I know if both Seattle and Portland and was told the weather and roads have been better the past couple of days. Maybe if they would have called all their employees who were off today and said, "Hey! We've had bad weather and we are backed up on deliveries. Come in and let's get these delivered." people wouldn't be so pissed.

[forgop]

Originally Posted by macpappy

It's called being depressed because Fedex didn't do the job it was paid to do.

Request your refund and move on. That's all you can do.

[macpappy]

Originally Posted by forgop

Request your refund and move on. That's all you can do.

NO! I'm not through bit%$ing yet. And besides, the package is now a week late and still not delivered.

A week after the package was supposed to be delivered and surprisingly the Fedex tracking system has started working again. The package has miraculously arrived in Kent, Wa. the distribution facility for the Seattle area. The tracking system says it will be delivered by end of the day.

Just received an email response to my complaint about it not being delivered before now. They apologized for the inconveince but didn't offer an explanation.

However, I actually spoke to a person on Monday who told me that it was possible the package would be delivered on Tuesday but that there was a backlog in the Seattle area because of bad weather they are STILL having and it may be Wednesday before delivery could be made.

[Zoomschwortz]

Originally Posted by macpappy

A week after the package was supposed to be delivered and surprisingly the Fedex tracking system has started working again. The package has miraculously arrived in Kent, Wa. the distribution facility for the Seattle area. The tracking system says it will be delivered by end of the day.

Kent also serves the Pierce County area as well. They have trouble delivering on sunny 70 degree days.

Kent is about an hour from where I live and it will take at least 48 hours from the time of arrival in Kent before making their first attempt at delivery to my home.