Sous vide

T.G · 12-30-2015, 07:57 AM

Waiting to see how good Anova's customer service is. One of the display segments for the temp on my cooker went out again. It was actually failed on the first plug in right out of the box, but then it came back on after a few minutes. I decided I'd wait to see if it happened again, it did. Submitted a warranty claim Monday morning, waiting to hear back.

jonumberone · 01-02-2016, 06:53 AM

Quote:

Originally Posted by T.G

Waiting to see how good Anova's customer service is.

Any updates, Adam?

I did some garlic confit yesterday. Real simple, and real delicious. Followed the recipe on the Anova app.

I have some ribeye steaks for later tonight.
Going to sear them off with only the Searzall.

T.G · 01-02-2016, 08:40 AM

Quote:

Originally Posted by jonumberone

Any updates, Adam?

About 2 days after I put in the CS request, I received an email asking me to confirm my address and that was the last I heard. They didn't indicate what they were doing, nor have they emailed a tracking number, so I don't really know what they are doing.

Garlic confit, I'm going to have to try that.

The country ribs went for about 31 hours at 140F, came out very tender, almost too tender. I could have, and still might, make pate out of them. The nice part was being able to easily remove and discard the chunks of fat since they didn't render.

12-30-2015, 07:57 AM	#1
T.G Grrrrrr Join Date: Mar 2009 First Name: The Other Adam Posts: 15,578 Trading: (37)	Re: Sous vide Waiting to see how good Anova's customer service is. One of the display segments for the temp on my cooker went out again. It was actually failed on the first plug in right out of the box, but then it came back on after a few minutes. I decided I'd wait to see if it happened again, it did. Submitted a warranty claim Monday morning, waiting to hear back.